XYZ Cases are made from durable hybrid materials (TPU + PC), designed to be lightweight, protective, and stylish.

Yes. They feature shock-absorbing corners and raised bezels for camera and screen protection. These are the cornerstones of basic phone protection and we are sure to include them before adding any additional styling/modifications.

Clear and light-colored TPU cases naturally yellow after long-term UV exposure. Our colored/patterned cases resist yellowing more effectively.

Yes! XYZ cases are made with accessorizing in mind. Phone cases arent just protective covers, they are an expression of you! This is why our phone cases are so expressive.

Ship is free for orders totalling over $50.00 USD.

If you see an error during checkout calculation please email us at info@xyz-case.com and we will follow up to fix the issue.

For regular shipping under $50.00

Shipping fees are calculated based on your delivery location and will be displayed at checkout once your shipping address and delivery method are entered.

Current supported countries we ship to.

Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Kuwait, Malaysia, Netherlands, New Zealand, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Thailand, the United Arab Emirates, the United Kingdom, the United States, Japan

Common shipping times via local fulfillment is 3-5 business days from completion of order processing.

We collaborate with local logistics, so delivery times vary by destination.

For countries not supported in our list countries we ship to, the estimated delivery time is 10–20 business days.

We ship all XYZ orders using Amazon MCF (Multi-Channel Fulfillment). This means your order is packed and delivered by Amazon’s professional fulfillment network, even if you didn’t purchase through Amazon.

Your package will be shipped with the same speed, reliability, and tracking quality as Amazon orders — no Prime membership required.

Whether or not you have Amazon Prime, your order will still be fulfilled, shipped, and tracked through Amazon’s logistics system.

This ensures:

• Fast and reliable delivery
  
• Secure packaging
  
• End-to-end tracking
  
• Consistent service worldwide
  

2–3 business days from the time your order is placed and payment is confirmed.

If your order has not shipped yet, contact us ASAP at info@xyz-case.comand we’ll assist.

If you encounter any manufacturing defects or shipping damage within 30 days of your order, we’ve got you covered. Simply provide us an image of the product to verify it's condition, and we will make it right with a replacement or refund.

(Please note: This policy applies only to manufacturing and shipping defects.)

We will replace defective or damaged products at no cost. Send us a photo and your order number.

XYZ cases come with a 90-day limited warranty covering manufacturing defects.

Please contact info@xyz-case.com and we will respond to you within 1-2 working days.

We will provide a replacement for you free of charge given you have provded an image of the wrong item recieved for verification.

We accept major credit cards, Visa, MasterCard, American Express, as well as digital wallets such as Apple Pay, PayPal, Google Pay and other global payment partners.

Yes. All payments are encrypted and processed through trusted payment partners.

No, you can check out as a guest. But creating an account lets you track orders and save your preferences.

Email us anytime at info@xyz-case.com

If you’re unable to register your email, try the following:

• Make sure the email is typed correctly with no extra spaces.
  
• Check if you already created an account before — if so, try logging in instead.
  
• Look for the verification email in your Spam, Promotions, or Updates folders.
  
  If issues continue, contact us at info@xyz-case.com and we’ll assist.

Sometimes Shopify emails may be filtered by your email provider. Try:

• Checking all folders (Spam/Junk/Promotions).
  
• Adding our email to your contacts: info@xyz-case.com
  
• Requesting the email again after a few minutes.
  
  If nothing arrives, contact us and we can manually assist you with account recovery.
  

Click “Forgot your password?” on the login page.

Enter your email and Shopify will send a password reset link.

Follow the instructions in the email to create a new password.

Yes. Once logged in, your entire order history — including past purchases made as a guest — will appear under My Orders if they were placed using the same email.

Yes! Account holders enjoy:

• Faster checkout
  
• Saved addresses
  
• Access to order history
  
• Early access to promos, limited drops, and new colors (coming soon)